NEATT FAQ
Answers to Our Most Frequently Asked Questions

NEATT sounds like a dream for so many, some wonder if it's the real deal. We answer your most popular questions below, and if you'd like more insight, just reach out.

FAQ

Do I really get free services every single month?
Yes. There is no limit on our free services, which include things like graphic design, web design, consulting, etc. Only a few free services have limits, like Booklets and Programs. These tend to have a ton of pages and take a lot of time to produce.

How do you provide unlimited free stuff every month without charging?
NEATT is run by ALL MAVEN full-service digital agency with a complete staff. NEATT is funded directly by the revenues earned by our for-profit clients. We also have an application process for NEATT so we never take on more than we can handle to keep our NEATT clients receiving the same premium services that our for-profit clients receive. 

How long does it take to get materials or updates I request? Are we low priority next to the for-profit businesses?
Absolutely not! The existence of NEATT prides itself on producing the same quality materials for nonprofits as we do for our for-profit clients. We do not prioritize projects based on payment. We try to make updates and changes as quickly as possible. Some things are done in 10 minutes, others might take a few days, it simply depends on the request. Whatever you need just let us know! If there is something we can’t get to ASAP, we’ll let you know.

Who owns everything that is produced by NEATT?
YOU DO! NEATT does not own ANYTHING we produce for your organization. You own all the rights to use everything we create how you please (as long as it’s not illegal of course). We do have the right to show off all your cool stuff though!

When does the monthly fee start?
Not until your project is complete, so don’t worry about this until later!

What if I need something NEATT doesn’t do?There are very very few things we can’t do and do for free. If you’re looking for something that is ongoing or maintenance wise, like Social Media Management in daily postings, we have special plans available for purchase for a substantially discounted rate. Just send us an email.


What’s included in the program?
Wow. A LOT. Everything from flyers and events pages to consulting and site updates. You can view some of what we have here, but we do so much, we haven’t even been able to include everything: https://www.neatt.works/clients.

How good are NEATT websites?
Exceptional. Every NEATT website is custom-designed by professionals from scratch and retains a minimum retail value of over $10,000. They are responsive, SEO optimized and screened through multiple audits to ensure they perform extremely well. Every website is SSL encrypted and backed up on a regular basis. No website has ever been hacked. All our websites are hosted with Webflow on a CDN to deliver fast loading and optimal user experience.

Who is considered a member of NEATT when my organization joins?
Your Board of Directors or Advisors, paid staff, dedicated volunteers and paid members are considered members for NEATT and can take advantage of our services for your organization. For dedicated volunteers, you’ll need to provide us a list to include in your membership. We want to provide free services to your committed volunteers, not to individuals that show up every once in a blue moon. 

How long will NEATT be around?
As long as ALL MAVEN exists so will NEATT. ALL MAVEN is a corporate entity with additional owners and backers, is well organized and in constant growth. We have an ample amount of resources to continue supporting the program with our revenue model.

Who teaches the workshops? Where are they taught?
We bring in high-quality industry professionals to teach our workshops. Workshops are currently taught locally in North San Diego County and Colorado Springs as well as online. We focus more on online workshops for training to make it more accessible to our clients.

Will NEATT help with events?
Most certainly we love events! We can help provide consulting on event organization, brand design, produce materials for your events and give you marketing assistance. About the only thing we can’t do is show up to your events for setup and clean up. 

Is the free copier really free?
Yes, you do not pay for the copier. You only pay for the copies and maintenance. For a full explanation of the free copier program, contact Hank Ditto at hank@logicopy.com.

How do I contact NEATT and get support?
Send an email to hello@neatt.works or give us a call at 760-507-1605.

Contact Us Anytime

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NEATT by ALL MAVEN
hello@neatt.works
(760) 507-1605

NEATT by ALL MAVEN © NEATT 2019
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